Patients and Their Families

PATIENTS AND
THEIR FAMILIES

Our team employs a comprehensive intake process and follows explicit protocols to take great care in learning about each patient's individual journey — where they've been and where they want to go — so that we can best help them where they are now.
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PATIENTS AND THEIR FAMILIES

Knowing that you’re making the right decision when it comes to your home health care needs can be an overwhelming task. OnPointe At Home helps relieve that stress because when a patient comes into our care, we deliver professional healthcare with the experience of five generations under our umbrella. And because of that experience, we’re a part of a wide network of services that make it easy for patients and their families to count on a single provider for their at-home care needs.

That’s due to the complete continuum of care we can offer our patients and their families across a broad spectrum of healthcare. Much like a “hospital without walls,” we can bridge the gaps that usually happen between hospital discharge and the transition to living at home. Plus, we can play an intimate role in improving a patient’s health because we’re able to provide that comprehensive care in the place where they want to be—home.

Our team employs a comprehensive intake process and follows explicit protocols to take great care in learning about each patient's individual journey—where they've been and where they want to go—so that we can best help them where they are now. That includes our Transitional Care Method, a group of transitional nurses who closely monitor each patient, helping them understand what to expect at each step in the process of their care, based on their health management plan. We also understand that time is often of the essence when it comes to home health care needs. OnPointe At Home is equipped to send one of our nurses, physicians or trained clinicians to a home in anywhere from a few minutes to within 24 to 48 hours, depending on the circumstances and needs of the patient.

Our experience across the healthcare spectrum gives us an intimate understanding of each patient’s individual journey. That patient-centered mindset helps our team facilitate the best care possible for them so that they—and their families—can start living a better quality of life now.

 

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Our hospice team includes your personal physician, the hospice medical director, nurse, home health aides, social workers, counselors and compassionate, trained volunteers who work together to provide the specific needs of each individual patient.

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Palliative Care is specialized medical care for people suffering from a serious illness. Its goal is to provide relief from the extreme symptoms and stress of an illness to improve quality of life for both the patient and his or her family and loved ones.

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The Professional Services provided by OnPointe At Home are part of the Medicare program called Transitional Care Management, a program created in 2013 to help patients manage their healthcare needs following a discharge from an Inpatient Acute Care Hospital, Skilled Nursing Facility, Long Term Care Hospital, Inpatient Rehabilitation Facility or Hospital, outpatient observation or partial hospitalization.

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Home health care services provided by OnPointe At Home are ordered by your physician and provided by our team of skilled nursing professionals, therapists and/or trained attendants. Because we have over 100 years of experience across many levels of healthcare, we can provide the best quality care for each individual patient, no matter what those specific needs might be.

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OnPointe At Home is part of a network of caring professionals all working together towards one common goal—providing comprehensive and exceptional services to our patients. As part of that comprehensive network, providing excellent personal care is our priority, so we’ve built a team to better deliver that level of quality.

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